Who are we?
CPH is a fast growing company in the hydraulic service industry. Our professional extensive experience, our quest to understand our clients needs and requirements ,coupled to our main focus on ‘total customer care and satisfaction’ will ensure that our clients ,get value for money.
Vision
To be one of the leading hydraulics companies in Kenya and east Africa, providing wide range of quality, innovative e and reliable hydraulic solutions which customer care focused and cost effective.
Mission
To be your ideal hydraulics provider whilst preserving our integrity and the environment.
Guiding principles
Customers are the focus of everything we do. We realize that external customers can never be satisfied unless internal customers are first satisfied. Our goal therefore is to deliver excellence in order to delight our customers. Our relationship with our dealers and supplies is symbiotic. It must therefore be nurtured and carefully cultivated to ensure mutual benefits are attained.
Integrity is never comprised. We shall always positively project the corporate image of CPH both within and outside the company environment always recognizing our social responsibility to the community. QUALITY will have first priority on the agenda of all meetings.
- We shall continuously remind ourselves of the four absolutes of the quality improvement process.
- Our quality is conformance to customer requirements.
- The system of quality is prevention.
- The standard of the quality is zero defects.
- The measurement of QUALITY is PONC.
We believe in and are totally committed to teamwork and therefore recognize the importance of individual employee participation, development and contribution in all aspects of the company’s activities. we abide by the principle. ‘It’s late than you think.’